BAY AREA / Computer crashes booming business / Geeks find steady supply of vexed users who need house calls

BAY AREA / Computer crashes booming business / Geeks find steady supply of vexed users who need house calls:
What grabs him, Bennett said, is the interaction between these devices
and people. The technology, to him, is a riddle. If others can’t figure it out
— and the big computer companies aren’t making it easier, he says — then
his job is safe, at least for now.

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some people have too much time on their hands.